terms of service
Terms and Conditions (T&C)
Sale of fine art prints
1. Scope
These Terms and Conditions apply to all orders placed through our online store. Our offers are directed at consumers.
2. Conclusion of Contract
The contract is concluded when the customer clicks the "Buy Now" button and receives a confirmation email. The purchase contract is concluded with this confirmation email.
3. Prices and Payment Terms
All prices include the statutory VAT. Payment can be made by PayPal. Payment is due immediately after placing the order.
4. Delivery and Shipping
Delivery will take place within 3-7 business days in Germay and UK. Rest of Europe 4-10 days.
Shipping costs will be added in cart. Shipping costs depend on the type of order and the shipping destination.
5. Right of Withdrawal
Since we offer Custom-made products there is no Right of Withdrawal for Custom-made Goods.
We are working with a "print-on-demand" service. Therefore, they only offer refunds if the product arrives damaged or is significantly delayed. Postage delays that are considered normal, or delays due to items being held up in customs, will not be refunded. What constitutes a significant delay is at their discretion. In either case, they may request the return of the products so that they can dispose of them. Returns in these cases will be at their expense, and refunds may be withheld until the returned products are received. Please contact: info@theprintspace.co.uk.
6. Warranty and Liability
We are working with a "print-on-demand" service. Therefore, they only offer refunds if the product arrives damaged or is significantly delayed. Postage delays that are considered normal, or delays due to items being held up in customs, will not be refunded. What constitutes a significant delay is at their discretion. In either case, they may request the return of the products so that they can dispose of them. Returns in these cases will be at their expense, and refunds may be withheld until the returned products are received. Please contact: info@theprintspace.co.uk.
Liability for damages resulting from improper use is excluded.
7. Data Protection
Your data will be used exclusively for processing your order. For further information, please refer to our privacy policy.
8. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR), which can be accessed at https://ec.europa.eu/consumers/odr.
9. Severability Clause
Should any provisions of this contract be or become ineffective or unenforceable after the conclusion of the contract, the validity of the remaining provisions shall remain unaffected.
10. Final Provisions
We reserve the right to change these T&C at any time. Changes will be published on our website